Terms & Conditions
|About Us This web site is owned and operated by The Paper Parlour who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact Details:
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Visa Debit, Visa Electron, MasterCard, Maestro, American Express and Solo cards all via Paypal. You do not have to have a Paypal account in order to make a purchase as you can do one off payments usings the secure server. When you checkout Paypal will provide an option to pay for non-Paypal customers. When you initially go through to the payment page and it asks you to log in you can scroll to the bottom of the page and it has a link called Pay with a debit or credit card which you can click on. The Paypal site and payment system is 100% secure and has the pad lock sign in the search bar to assure you of this.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling All orders are shipped as soon as possible subject to payment card authorisation and stock availability. We always ship new orders the next business day following the receipt of an order.
Please click on our Delivery & Returns link at the bottom of this page to view our full Delivery & Returns information.
All delivery charges will be stated clearly when you checkout.
Deliveries to remote areas of Scotland, Northern Ireland, the Channel Islands and other offshore locations may take additional time for delivery.
In the unlikely event items from an order are not available from stock we will despatch all available items and contact you to confirm when remaining items will be fulfilled. If orders are split you will only pay a single delivery charge where applicable.
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges All orders are inclusive of VAT.|
|Credit Card Security When the order is placed on our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Reaching Us The Paper Parlour
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
PLEASE MAKE SURE you check your item thoroughly before writing in it. If a fault is detected after an item has been written in we cannot acept the item back.